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Leadership

Bullying By The Boss Is Common But Hard To Fix

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Not every manager can act like the Undercover Boss reality show, Coby Brooks. Here is a lesson that we can all learn.

The Hooters restaurant chain likes to play up its “delightfully tacky, yet unrefined” slogan. But what more than 15 million TV viewers saw on Feb. 14 went beyond unrefined.

A Hooters franchise manager insisted that servers clasp their hands behind their backs and gobble up a serving of cooked beans face-first. Whoever cleaned her plate the quickest would get to leave early.

That scene was shown on the CBS reality show Undercover Boss. Later in the episode, Coby Brooks — the Hooters CEO who went undercover to evaluate workers — reprimands the manager for being inappropriate.

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