Team work and effective communication within work groups is the essence of an effective and cohesive workplace. Many individuals indicate they despise working in groups and teams because of a bad experience in their past. These feelings can hinder group effectiveness by disrupting communication, collaboration and idea sharing. This course will provide the tools everyone needs to become a group member valued by the team, and ultimately create a positive group experience and synergy among team members.

This course is highly interactive, and includes a workbook, several personal assessments, and role plays for practice.

This course is highly interactive, and includes a workbook, activities and assessments.

Audience

Anyone and everyone in your organization. Can be tailored to managers and supervisors.

Course Format Options

Off the shelf, this course can be taught in a half-day, full one-day, or two-day course. We can also customize one for you.

Learning Objectives

After attending this course, attendees will be able to:

• Describe accepted group communication principles
• Effectively prepare for group meetings and discussions
• Demonstrate effective group communication skills
• Maintain awareness of and demonstrate respect for the communication style and behaviors of others within the group
• Encourage positive group development through the understanding of roles, responsibilities, climate, cohesiveness, and group think
• Manage conflict within the group in a positive way
• Make effective group decisions
• Analyze, evaluate, and critique the group’s effectiveness, decision-making and interaction using appreciative inquiry