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Keynote speech on workplace bullying
Catherine tells her story of overcoming workplace bullying and starting Civility Partners
Catherine’s 5-minute “disruptive” talk at the San Diego DisruptHR event

Catherine's Presentations Include:

How to Create Harassment Prevention Training That Actually Prevents Harassment

#MeToo makes it clear harassment prevention training does not actually prevent harassment – and that’s because it’s too focused on compliance and corrective action, rather than actually preventing harassment. Enter trusty ol’ ADDIE, that suggests we first analyze the behavior we want, and then develop training around that. Take a step back from the training you’re doing, and learn how to develop and deliver training that actually prevents harassment.

At the end of this presentation, attendees will be able to:

  • Evaluate their current harassment prevention training against behaviors needed to prevent harassment, such as respect and assertiveness
  • Use the well-respected and 30-year old ADDIE Model to design and deliver training that teaches the behaviors you do want from employees, rather than those you don’t
  • Use the ADDIE Model to design and deliver training that solidifies a “see something, say something culture”
  • Implement additional actions that must be in place to support accountability for the training, such as a healthy workplace policy and coaching for those crossing the line
Click here to book Catherine

Workplace Bullies & Abrasive Leaders: Why They Act That Way & How to Make Them Stop

They overreact, they are controlling, they make threats and humiliate others… they are bullies, abrasive leaders, or workplace meanies. While they may be valuable to your organization given their ability to drive results, they also cost your organization in lowered morale, increased absenteeism, and in retaliation against you, the employer. Learn why abrasive people act this way (hint, it’s not because they are evil psychopaths) and how to make them stop with a tried and true method that really works.

At the end of this  presentation, attendees will be able to:

  • Discuss with leadership what drives people to engage in bullying or aggressive behavior at work
  • Use the survival dynamic (fight or flight) as a lens to understand and even empathize with abrasive people
  • Use the three steps of intervention to help abrasive leaders change their ways
  • Understand a coaching method proven to help abrasive leaders change to ensure a better work environment
Click here to book Catherine

Five Action Steps to a Better, More Positive Work Culture

Happy and engaged employees are committed to and passionate about the work they do, resulting in better performance and lower turnover. Yet many companies fail to realize a positive healthy workplace culture. Why? Because it seems elusive, hard to measure, and hard to prove ROI. It’s also hard to address a negative culture where incivility or bullying may thrive because your organization may not have guidelines for addressing these behaviors and managers probably aren’t trained to step in.

This presentation changes all that. Attend and learn the real, tangible, and actionable steps to building a better workplace culture, using Civility Partners’ proven method for positive culture change.

At the end of this presentation, attendees will be able to:

  • Confidently discuss the similarities and differences in bullying and harassment, and bullying and workplace violence
  • Understand negative behaviors as a social phenomenon that includes peers, leaders, and the organization’s culture
  • Conduct a simple survey to determine the climate, and use the results to make a business case and create an action plan for a positive workplace culture
  • Implement a healthy workplace policy that has buy-in from employees
  • Use company core values to drive and measure behavior
  • Create a better, more powerful harassment prevention training program
  • Use the three steps of intervention to help abrasive leaders change their ways

Click here to book Catherine

How to Create a Happy Workforce in Today's Ugly Social Climate

Employees make a bargain with their employers upon the acceptance of a job; to complete required job duties, hit assigned goals and, ideally, contribute to the success of the organization, financial or otherwise, through committed actions and endeavors. Meanwhile, employers make a commitment to their employees to provide a safe workplace with a job that fulfills basic human needs and, ideally, allows for some level of satisfaction and professional growth. Nestled within there, however, and often unspoken until the employment relationship begins, is the goal of the employer to have “engaged’ employees and the desire of many employees to be ‘happy’ at work.

At the end of this presentation, attendees will be able to:

  • Discuss the ROI of employee engagement and employee happiness, through case studies provided
  • Lean on the company vision, mission and core values as a way to build solid company culture
  • Develop interview questions regarding core values that will ensure culture fit
  • Identify the seven facets of employee engagement and implement turn-key solutions to begin the process of building them
  • Create an onboarding process that kicks off employee happiness from day 1
Click here to book Catherine

Download her speaker sheet!


Attendee Testimonials

What a great presentation! You certainly represent a wealth of information and generated many questions that provided clarity to a complex subject.

Debra Dupree, MFTAssociation of Conflict Resolution Section, Past Tri-Chair/Advisory Board, Past President ADR San Diego

This was the best presentation in the whole conference. Presented well, applies for real life work problems. Thank you Catherine!

Anonymous Society for Human Resources Management Conference Attendee

Her passion for “Understanding Bullying in the Workplace” came across very clear in her presentation and provided our listeners with valuable information on this topic.

SHRM Maine State Council Presentation Attendee

It is obvious that Ms. Mattice is very knowledgeable on this topic. Her audience was very engaged and it was obvious quite a number of HR professionals are experiencing bullying.

AnonymousSociety for Human Resources Management Conference Attendee

I have to say, over my career as an EAP I’ve seen similar presentations, and honestly have never been impressed by them. Yours was excellent. Powerpoints weren’t a wall of words, you included available research with citations, you cover the topic from various viewpoints and spoke to your EAP audience very appropriately, your perspective was not limited to the US.

Jan Price, Manager Professional Learning ResourcesEmployee Assistance Professionals Association (EAPA)

Watch Catherine on CNN

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