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WHAT’S YOUR BIGGEST HR OR

BUSINESS CHALLENGE RIGHT NOW?

Catherine Mattice-Zundel, MA, SPHR, SHRM-SCP

Meet The Expert

Catherine Mattice-Zundel, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in …

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Why do you care about civility?

Because organizations with healthy workplace cultures have employees that get along. When employees respect each other, and have healthy relationships with one another, they make better decisions, are more innovative, and learn more. That translates into employee engagement, and when you have engaged and loyal employees you have reduced turnover and absenteeism. Reduced turnover means better quality and quantity of work, and better customer service.

Better work and happy customers means meeting organizational goals, and that means bottom line results!

 

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